For small, medium, and large businesses, online uptime is a vital part of commerce. The buying habits of a broad range of corporate and individual consumers have changed. The widespread use of mobile device platforms by businesses and mobile devices by individuals has resulted in constant online access. Effective website functioning directly affects sales potential. Downtime means that while customers are searching and buying, a website performance issue prevents them from interacting with the site. The mission of management in the modern business model is to align IT processes with organizational goals.

First, one must maintain a responsive website. Consumer behavior has changed; due in part to increased mobile access to the internet, and patience may overall be shorter. If a site does not open promptly, a large number of visitors leave immediately. It is critical that the processing power allocated to the interface process an entry quickly and reliably. In effect, it is like knocking on a door and getting no answer.

Second, monitoring the homepage is the next logical step in avoiding difficulties. Malfunctions at the entryway can create an instant business failure. However, if the homepage functions well, one must then monitor transactions. Here, one seeks to detect a point at which interactions cut-off or transactions fail. The problem may be structural, something in the procedure, or it may be technical such as a system malfunction. This is a vital determination since it affects visitors who have decided to move forward towards completing a transaction.

Third, conduct a thorough system assessment. This can pinpoint problems susceptible to multiple causes. A general problem, such a periodic slow response time at checkout, can have an infinite number of causes. To narrow down problem areas and causes, it is necessary to monitor at different times and from various positions. Time of day monitoring can isolate load factors. Like traffic in and out of a city, there may be periods of high demand that cause delays for customers. Monitoring from various locations may also reveal difficulties as traffic routing can help or hinder customers in a given location. Sometimes, a narrowly confined situation can wrongly appear to be a general server failure.

A fourth and critical factor for examination is whether the system has adequate capacity. The amount of available disk drive space is critical. When a system operates near capacity, it may fail to perform certain functions. This is a simple but frequently overlooked factor.

Fifth, you should consider pinging your IP address to check the response time of ICMP packets to the web host. By running a ping test you will also see errors that occur during the ping process. This information can be extremely helpful in diagnosing lag issues with your host.

Finally, monitoring the host is a frequent path to discovering problems. The host’s service levels can prove inconsistent, and its problems unavoidably spread to the host’s system users. If you find that you’re having a large amount of problems with your host, it may be a good idea to consider switching hosts and signing up with a more reliable provider.